Privacy Policy

Last Updated: June 2, 2025

Crosswalk Labs, Inc. (“Crosswalk”, “we”, “us”, “our”) provides greenhouse gas (GHG) emissions and energy data for the United States.

This Privacy Policy describes how we collect, use, disclose, and otherwise process information about you. This Privacy Policy applies to information we collect when you access or use our website and our related services (collectively, our “Services”) and when you otherwise interact with us. We may provide different or additional notices of our privacy practices for certain offerings, in which case those notices will supplement or replace the disclosures in this Privacy Policy. 

Information We Collect

We collect the following categories of information:

Information you provide

We collect information you provide directly to us. For example, we collect information directly from you when you create an account, make a purchase, fill out a form, communicate with us via third-party platforms, request customer support, or otherwise communicate with us. The types of information that we collect directly from you include your first and last name, email address, your company’s or building’s name and address, utility bill information, and any other information you choose to provide. If you make a purchase from us, we work with a third-party payment processor to process your payment information.

Information we obtain from other sources

We obtain information from other sources. For example, we may collect or license information from marketing partners and data providers such as square footage and age of buildings or vehicle miles traveled by roadway. We also collect information that is publicly available on the Internet.

Automatic data collection

We automatically collect information about your interactions with us or our Services, such as:

• Transactional information, such as product details, purchase price, and the date and location of the transaction.
• Device data, such as your computer’s or mobile device’s operating system, manufacturer and model, browser type, IP address, unique identifiers, language settings, mobile device carrier, and general location information such as city, state or geographic area; and
• Usage and activity data, such as pages or screens you viewed, how long you spent on a page, browsing history, that certain content was viewed or clicked, and access times.
• Information collected by cookies and similar tracking technologies, such as about your interactions with the Services and our marketing communications. These technologies help us improve our Services and marketing communications, personalize your experience (e.g., by remembering your preferences),  and help us understand website user activity and patterns. For example, Google Analytics collects information about how users use our Services, which we then use to compile reports that disclose trends without identifying individual visitors, and help us improve our Services. For more information on Google Analytics, click here.
• Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications. This data can include, for example, local copies of the energy, emissions data, your first and last name, email address, your company’s or building’s name and address, and utility bill information.

Information we derive

We may derive information or draw inferences about you based on the information we collect. 

How We Use Personal Information

We use personal information for the following purposes:

To provide and maintain our Services

This includes:

• Process and fulfill your orders;
• Administering, hosting, and operating our Services;
• Communicating with you for any transactional or relationship messages and responding to any inquiries you may have; and

For research, development, benchmarking, and improving our Services

We may use personal information to analyze and to improve the Services, identify and analyze trends usage, and activities in connection with our products and services, develop new products and services, and operate and expand our business activities. 

We may also create aggregated, anonymized, or de-identified data that cannot reasonably be linked to you. 

For marketing and advertising

• Direct marketing. We may send you direct marketing communications, including, but not limited to, sending newsletters or publications, and notifying you of promotions, offers and events via postal mail, email, telephone, text message, and other means.
• Interest-based advertising. We may engage third-party advertising companies to target and display our ads to you on their online services. We may also share information about our users with these companies to facilitate advertising for our Services to them or similar users on other online platforms. You can learn more about your choices for limiting interest-based advertising by visiting the Your Privacy Choices section below.
• For compliance and protection, including to enforce any applicable terms and conditions, comply with legal and financial obligations, defend against legal claims or disputes, protect the security and integrity of our Services, and detect, identify, respond to, prosecute, help protect against, and investigate security incidents and other fraudulent, harmful, unauthorized, unethical or illegal activity and help protect the rights and property of Crosswalk and others.

How We Disclose Personal Information

We disclose personal information about you as described in the “For marketing and advertising” section above and in the following scenarios:

Affiliates. We may disclose your personal information to our subsidiaries and affiliates for purposes consistent with this Privacy Policy.

Service providers. We disclose personal information to companies and individuals that provide services on our behalf or help us operate our Services or our business (such as hosting services, communications, data and cyber security services, billing and payment processing services, fraud detection, investigation and prevention services, web and mobile analytics, email and communication distribution and monitoring services, and customer relation management systems).

Professional advisors. We disclose personal information to professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.

Third-Party Business and Advertising partners. We may disclose personal information to third-parties for their own use, such as their own marketing and advertising purposes. 

The Public. If you post content on our Services, the public will be able to see this information. 

Integration Partners. If you choose to use integrations we offer on our Services, we provide certain information to the integration partners.

Authorities and others. We may disclose personal information to law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate.

Business transferees. We may disclose personal information to acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Crosswalk or our affiliates (including, in connection with a bankruptcy or similar proceedings).

To Protect the Rights of Crosswalk and Others. We may disclose personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Crosswalk, our users, the public, or others.

We also disclose aggregated or de-identified information that cannot reasonably be used to identify you. We maintain and use this information only in a de-identified fashion and will not attempt to re-identify such information, except as permitted by law.

Your Privacy Choices

Unsubscribe from direct marketing communications. You may opt out of marketing-related communications by following the opt-out or unsubscribe instructions contained in the marketing communication we send you. You may continue to receive service-related and other non-marketing communications.

Online tracking opt-out. There are a number of ways to opt out of having your online activity and device data collected through our Services, which we have summarized below:

• Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit allaboutcookies.org. Use the following links to learn more about how to control cookies and online tracking through your browser:
• Firefox; Chrome; Microsoft Edge; Safari
• Using privacy plug-ins or browsers. You can block our Services from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, DuckDuckGo, Ghostery or uBlock Origin, and configuring them to block third party cookies/trackers.
• Google Analytics. We use Google Analytics to help us better understand how people engage with our Services by collecting information and creating reports about how users use our Services. For more information on Google Analytics, click here. For more information about Google’s privacy practices, click here. You can opt out of Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.
• Platform opt-outs. Some advertising partners offer opt-out features that let you opt out of use of your information for interest-based advertising, including:
• Google
• LinkedIn
• Microsoft
• Advertising industry opt-out tools. You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies:
• Digital Advertising Alliance
• Network Advertising Initiative

Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to "Do Not Track" or similar signals. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.

Job Applicants

When you visit the hiring portion of the website, we collect the information that you provide to us in connection with your job application. This includes but is not limited to business and personal contact information, professional credentials and skills, educational and work history and other information of the type that may be included in a resume. This may also include diversity information that you voluntarily provide. We use this information on the basis of our legitimate business interests to facilitate our recruitment activities and process employment applications, such as by evaluating a job candidate for an employment activity, to monitor recruitment statistics and to respond to surveys. We may also use this information to provide improved administration of the Services and as otherwise necessary (i) to comply with relevant laws or to respond to subpoenas or warrants served on us, (ii) to protect and defend our or others’ rights or property, (iii) in connection with a legal investigation and (iv) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy or our Terms of Use.

Data Security

We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe and we cannot guarantee the security of your personal information.

Children

Our Services are not intended for use by children under 13 years of age. If we learn that we have collected personal information through our Services from a child under 13 without the consent of the child’s parent or guardian as required by law, we will delete it.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make changes to this Privacy Policy, we will notify you by revising the date at the top of this policy. If we make material changes, we will provide you with additional notice (such as by adding a statement to the Services or sending you a notification). 

Contact Us

You can reach us by email at contact@crosswalk.io or call us at 202-556-0844.